Return and Refund Policy
Effective Date: 16/10/2024
At Vastrabazz, we take pride in providing high-quality products. To maintain our standards, all sales made on our website www.vastrabazz.com are final. Please carefully review the details below regarding our return and refund policy:
- No Returns Policy
Due to the nature of our products and to ensure the highest standards of hygiene and quality, we do not accept returns or exchanges.
We encourage you to:
- Double-check the product descriptions, size guides, and images before making a purchase.
Reach out to our customer support team at animan@vastrabazz.com if you have any questions about a product before ordering.
- Refunds
Refunds will only be issued in the following circumstances:
- If you receive a defective or damaged item.
- If you receive the wrong item.
- If your order qualifies for a refund under these conditions, please contact us within 48 hours of receiving your order.
Include:
- Your order number.
- A description of the issue.
- Clear photos showing the defect or damage.
- Once your claim is reviewed and approved, we will issue a refund to your original payment method. Please allow 10-12 working days for the refund to process.
- Exchanges
We do not offer exchanges for any products. If you experience an issue, please refer to the refund policy above.
- Lost or Undelivered Packages
If your package is lost or undelivered, please contact us at animan@vastrabazz.com. We will work with the shipping carrier to resolve the issue.
- Contact Us
If you have questions or concerns about your order, feel free to contact us at:
Email: animan@vastrabazz.com
Phone: +917069187771